There is a factory
registration card included in the box with your firearm when bought new. Please fill this out
when you purchase your new firearm and mail it to us. We will need this card completed in order to
help you with possible future warranty work.
For
warranty work, please call 321-636-3377 or email us at cholwerda@iverjohnsonarms.com to discuss your repair needs before you
return your shotgun.
If warranty work is approved, you will be given a return address to
send back the firearm for repairs. Make
sure you include your return address and a contact phone number, along with your
sales receipt and a short description of the problem with your firearm. You will
be required to pay for freight to our facility.
Every Iver Johnson
Arms, Inc. firearm is warranted only to the original retail customer for one
year from date of purchase. It is warranted against defects in material and
workmanship. All parts and labor are covered by Iver Johnson Arms, Inc. at
our option. Shipping of the firearm to our repair facility must be paid for
by you, the customer. We will pay for return shipping of the firearm to the
customer, under this one year limited warranty. Damage caused by failure to
perform normal maintenance to the firearm, damage caused by the use of reloaded,
high velocity, high pressure, or other non standard ammunition, or any other
unauthorized repair, modification, abuse, or alteration to the firearm is NOT
covered by this Limited Warranty and the warranty is void. There will be a
charge for labor, test firing, and parts related to repairs which are not
covered under this warranty, and shipping to and from our facility will be
charged to you, the customer.
Any wood on a stock, forend, or grip is not covered under this one year limited
warranty. The warranty on any wood item is 60 days and is
limited to the original retail customer, extending 60 days from the date of
retail purchase and covers only manufacturer and material defects.
This limited warranty covers manufacturer defects
in the finish of your firearm. It does
not cover dings, scratchs, scuffs, or any other type of environmental damage
or damage caused by exterior variables.
Transportation to our repair
facilities, government fees, damage caused by failure to perform normal maintenance,
sales outside the United States, damage caused by use of high velocity, high
pressure, reloaded or other nonstandard ammunition, or by any unauthorized
repair, modification, misuse, abuse or alteration of your firearm is not covered
by this Limited Warranty.
You will
need to enclose a copy of your retail purchase sales receipt with your firearm
when you ship it to us. This will be required to prove date of purchase and if it was bought as a new firearm, which will aid in determining if you qualify for warranty work.
NOTICE: It is
illegal to ship any firearm with ammunition in the firearm or in the same package.
Be sure your firearm, and its shipping
container, is empty of all ammunition before shipping.
